Privacy Policy

Privacy Policy

Last Updated: October 14, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from steadytread.com (the "Site"), operated by 812 Operations LLC.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/steadytread/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/steadytread/privacy_policy).

1. Information We Collect

We collect the following types of information when you visit our site, make a purchase, or interact with us:

  • Personal information (name, billing and shipping address, phone number, email).
  • Payment information (processed securely by our payment providers — we never store full card numbers).
  • Account information (login credentials, order history).
  • Device and analytics data (IP address, browser type, time zone, pages visited, referring websites or search terms, session duration).
  • Marketing preferences (email or SMS opt-ins, survey responses).

We collect device data using cookies (data files placed on your device, often with an anonymous unique identifier), log files (IP address, browser type, Internet service provider, referring/exit pages, date/time stamps), and web beacons, tags, and pixels (electronic files that record how you browse the Site). For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

We do not knowingly collect data from children under 16.

2. How We Use Your Information

We use collected data to:

  • Process, fulfill, and deliver your orders (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations).
  • Communicate with you about purchases, updates, and support.
  • Screen orders for potential risk or fraud (in particular, your IP address).
  • Improve website performance and personalize your experience, including generating analytics about how customers browse and interact with the Site and assessing the success of our marketing campaigns.
  • Send marketing messages (only if you've consented).
  • Comply with legal obligations and tax requirements.

3. Cookies and Tracking Technologies

We use cookies and similar tools to operate and enhance our website. Categories include:

  • Essential cookies for checkout and site security.
  • Performance cookies for analytics and improvements.
  • Functional cookies to remember preferences.
  • Advertising cookies for retargeting and ad measurement.

You can manage your preferences anytime via the cookie settings link in our footer or through your browser settings.

4. How We Share Information

We may share limited information with:

  • Service providers (payment processors, fulfillment and shipping partners, analytics tools). For example, we use Shopify to power our online store — you can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy.
  • Advertising partners who help deliver relevant offers (e.g., Meta, Google). For more information about how targeted advertising works, visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
  • Legal authorities if required by law, to respond to a subpoena, search warrant or other lawful request, or to protect our rights.

We do not sell personal data for money. However, some advertising or analytics partnerships may be considered a "sale or sharing" of personal information under California law. You can opt out anytime via our Your Privacy Choices page or through Global Privacy Control (GPC) browser signals, which we honor automatically.

You can also opt out of targeted advertising here:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

5. Sensitive Personal Information

If we collect or process sensitive information (such as payment details), we only use it as necessary to complete transactions or provide requested services. You may request that we limit the use of sensitive personal information at any time by emailing support@steadytread.com.

6. Retention and Security

We retain data only as long as needed to fulfill the purposes described or as required by law. When you place an order through the Site, we maintain your order information for our records unless and until you ask us to delete it.

We use encryption, secure servers, and limited-access systems to protect your information. No system is 100% secure, but we take reasonable steps to safeguard your data.

7. SMS Communications and Mobile Information

When you provide your phone number and opt in to receive text messages from SteadyTread™, we may use your mobile number to send customer care messages, account support messages, order support, delivery updates, warranty support, returns and refund updates, and purchase-related follow-up.

Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance or contact us at support@steadytread.com.

SteadyTread™ does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access – Request a copy of the personal data we hold about you.
  • Correction – Ask us to fix inaccurate information.
  • Deletion – Request that we delete your data, subject to legal obligations.
  • Opt-Out – Stop us from "selling" or "sharing" your data with third parties.
  • Limit Use of Sensitive Data – Restrict how we use sensitive categories.
  • Data Portability – Receive your data in a portable format.
  • Withdraw Consent – Stop receiving marketing emails or SMS at any time.

To exercise these rights, email support@steadytread.com or visit our Your Privacy Choices page. We may verify your identity before completing your request. You can also designate an authorized agent to act on your behalf.

If you are a European resident, you have the right to access, correct, update, or delete personal information we hold about you. We process your information to fulfill contracts we might have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to the United States.

9. International Transfers

Your information may be processed in the United States or other countries where our service providers operate. When transferring data, we ensure appropriate safeguards consistent with applicable privacy laws.

10. Email and SMS Marketing

By opting in, you consent to receive marketing messages from SteadyTread. Emails include an unsubscribe link in every message. Texts can be stopped by replying STOP. Message and data rates may apply. Consent is not a condition of purchase.

11. Do Not Track

Please note that, apart from the Global Privacy Control signals described above, we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

12. Minors

The Site is not intended for individuals under the age of 18.

13. Accessibility

SteadyTread strives to make its website accessible to everyone. If you experience difficulty using any part of the site, please email support@steadytread.com and we will assist you.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal or regulatory reasons. When we make significant changes, we'll update the date at the top and, when required, notify you by email or site notice.

15. Contact Us

For questions or concerns about this Privacy Policy or your data rights:

812 Operations LLC
Email: support@steadytread.com
30 N Gould St Ste N, Sheridan, WY 82801, USA